November 1, 2019
November 2019
As November begins, it is a season for us to reflect on the things we are thankful for. For me, it is a time of remembering the times as a child. At Thanksgiving, we would have some of my aunts, uncles and cousins at our house for the Thanksgiving meal. All my cousins, my two brothers and I would go outside and play, while the adults would tell stories from their younger years. We may have even watched some football on the television.
Here at FISA Corporation, we are thankful for you, our customers. It is because of you that we are here. We think our NH, AH series hot runner design is best in the industry. They can be direct gated to the part eliminating the need for runners. They are competitively priced and will provide years of operation with minimal downtime. We also believe our attention to customer service is world-class.
However, while it is important for us to have confidence in our products and service, it is more important for us to know your opinion of FISA. We want to continually improve our customer service and have developed a Customer Service Survey to give you, our customers, a way to give us a “piece of your mind”.
With all of that said, I would like to invite you to invest 2-3 minutes and click on the front page on our website, scan to the bottom and click for the “customer survey” box. There are 10 questions that will help us to evaluate the industry’s perception of FISA’s customer service. After completing the survey please click the “submit” button at the bottom and the survey will be emailed to me.
It is FISA’s intention to provide the level of customer satisfaction that you would like. I appreciate you allowing me these few minutes out of your busy day to help us improve our level of service to you.
As a reminder, with the Christmas Shutdown approaching, FISA has a complete inventory of standard components for your valve gates in stock in Tullahoma for your spare part requirements.
Until next month; be safe, enjoy your friends and loved ones during Thanksgiving, and keep making good parts.
Please like us on Facebook at FISA Corporation
Mark Gilley
(931) 222-4361
sales@fisacorp.com
www.fisacorp.com
Here at FISA Corporation, we are thankful for you, our customers. It is because of you that we are here. We think our NH, AH series hot runner design is best in the industry. They can be direct gated to the part eliminating the need for runners. They are competitively priced and will provide years of operation with minimal downtime. We also believe our attention to customer service is world-class.
However, while it is important for us to have confidence in our products and service, it is more important for us to know your opinion of FISA. We want to continually improve our customer service and have developed a Customer Service Survey to give you, our customers, a way to give us a “piece of your mind”.
With all of that said, I would like to invite you to invest 2-3 minutes and click on the front page on our website, scan to the bottom and click for the “customer survey” box. There are 10 questions that will help us to evaluate the industry’s perception of FISA’s customer service. After completing the survey please click the “submit” button at the bottom and the survey will be emailed to me.
It is FISA’s intention to provide the level of customer satisfaction that you would like. I appreciate you allowing me these few minutes out of your busy day to help us improve our level of service to you.
As a reminder, with the Christmas Shutdown approaching, FISA has a complete inventory of standard components for your valve gates in stock in Tullahoma for your spare part requirements.
Until next month; be safe, enjoy your friends and loved ones during Thanksgiving, and keep making good parts.
Please like us on Facebook at FISA Corporation
Mark Gilley
(931) 222-4361
sales@fisacorp.com
www.fisacorp.com